Frequently Asked Questions

Swiftlink Valnex is an AI-assisted, multi-asset trading platform aimed at Canadian residents who want a single, transparent workspace for crypto and traditional markets. You can trade, monitor and report from one screen.

Click Sign Up, fill in the short form, confirm your email and complete a one-time identity check. Most Canadians finish in under ten minutes — sometimes faster if their digital ID is already verified.

You can fund your first account from . That capital is yours to trade — there is no platform fee deducted from deposits.

Interac e-Transfer, Visa, Mastercard and domestic bank transfer in Canadian dollars. Withdrawals route back to the original instrument by default and are usually released within one Canadian business day.

Headline cryptocurrencies including Bitcoin, Ethereum, XRP, Solana and Litecoin, plus FX majors, a curated list of equities and ETFs and selected commodities — all from one workspace.

Machine-learning models analyse tick-level order flow, on-chain activity and sentiment streams. They then surface the setups that match your saved strategy profile. The AI suggests; you decide.

Traffic is encrypted with TLS 1.3, stored data with AES-256, and two-factor login is mandatory. Client funds sit with tier-one custodial partners under regular audit. Withdrawals are address-whitelisted.

Yes. You can build automated rules in plain English ("buy XYZ if volatility drops below X and price reaches Y") and mirror verified traders while keeping your own risk caps in place.

Canadian accounts pay no platform fee. Only the live exchange spread shown on the order ticket applies. Withdrawals carry the standard network cost displayed at the time of the request.

Email [email protected] or open chat from inside the dashboard. Live agents are on duty 24/7, every day of the year, including Canadian statutory holidays.